The manufacturer of solid fuel boilers "Marten" provides a guarantee that the boiler complies with all technical documentation, if the customer complies with all the operating rules.

The average operating life of the boiler is 14 years.

Term for which the guarantee is issued:

• the guarantee period is 36 months from the moment of its purchase by the client, and if there is no date of purchase, from the moment of its production.

• The warranty period for the automatic control unit and the fan is 12 months.

BE CAREFUL! The manufacturer can change the design of the boiler, thereby modernizing the product, but all the main and main characteristics remain untouched and do not change.

The buyer is deprived of the right to use the guarantee in the event of a boiler failure, and the manufacturer takes all responsibility in cases if:

• the buyer purchased a boiler that has expired the warranty period of storage;

• installation and commissioning of the boiler was carried out by an organization that does not have the license required for this;

• there is no specialist mark, partially filled, or there is no complete entry in the coupon for commissioning the boiler;

• the rules of installation, maintenance, operation, storage and transportation of the boiler have been violated;

• When completing repair work, components that do not have a corresponding license are used;

• the boiler is operated in conditions that do not meet the standards and technical standard requirements;

• preventive maintenance is not carried out;

• modifications are made to the design of the boiler, rework, nodes, parts, components that are not provided for in the regulatory documents are used;

The manufacturing plant "Marten" gives a guarantee for the possibility of using the boiler for its intended use during its entire service life. This includes the possibility of performing maintenance after the end of the warranty period, or repairing the boiler for consumer funds.

Acceptance of complaints on the boiler is accepted only if there is an act on the defect, which is certified by the service center.

The service life of the boiler is not fully ensured if:

• changes are made to the design, modifications are made, nodes, component parts, parts not specified in regulatory documents are changed;

• The boiler is not used for its intended purpose;

• the boiler is damaged by the consumer;

• The consumer violates the rules of operation.